454 credits went missing from my account. I checked the balance logs no purchase was made, my account was not hacked. I contacted support with screenshots of the balance log to show that on the 29th I had 564 credits and on the 3rd of the next month had 110. The logs showed NO purchases made during the time between these dates.
Support shut me down, closed my ticket and told me my account was already checked and refused to help. I am missing over 400 credits, no hacking, no purchases yet they refuse to help or give them back.
The right thing to do is if you see no purchases made, I see no purchases made, I've not been hacked and you have not taken them for any reason is to give them back rather than run me in circles.
I have provided PROOF, I have explained and re explained the situation. So its obviously a bug in your system if you didn't do it. How is that hard to understand?
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- I did find a post on the IMVU forums saying that IMVU had updated their minimum system requirements, though. It says the requirements for Macs as of May 27th, 2011 are: 2 GB RAM. Intel Core 2 Duo. Intel GMA 950 video card. It took me only a bit of Googling to figure out that I needed to click on the Apple logo, then on “About this Mac.
- IMVU has continually reinvented itself since original release allowing it to stay fresh, retain a large audience and ultimately hold its spot as one of the top virtual worlds. IMVU allows members to create their own 3D avatars, meet people, create items, participate in games and chat in a safe environment.
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Support shut me down, closed my ticket and told me my account was already checked and refused to help. I am missing over 400 credits, no hacking, no purchases yet they refuse to help or give them back.
IMVU is an online community where members use 3D avatars to meet new people, chat, create and play games with their friends. Here are some of the features that make this tool worthwhile- Personalise your look. As a part of IMVU for MAC’s community, you can pick your look and shop IMVU’s catalogue of more than 6 million items.
The right thing to do is if you see no purchases made, I see no purchases made, I've not been hacked and you have not taken them for any reason is to give them back rather than run me in circles.
I have provided PROOF, I have explained and re explained the situation. So its obviously a bug in your system if you didn't do it. How is that hard to understand?